Marketing & Events Consultancy for the Hospitality Industry
Is Your Café, Hotel, Wedding Venue or Pub in Need of a Business Boost?
Running a successful hospitality business isn’t just about providing great food, drinks, and service, it’s about standing out in the sea of hospitality and venue providers and getting noticed, attracting the right customers, providing a fabulous experience and keeping them coming back for more.
It’s simple for minor details to go wrong during a busy lunch service or on a busy night when managing a hotel, restaurant or bar. However, businesses cannot afford to make costly errors. Owners may boost earnings, cut waste, enhance their reputation and increase customer happiness and loyalty by streamlining operations and putting certain smart methods into practice.
Whether you’re looking to give your venue a mini makeover, increase footfall, refresh your brand, or host unforgettable events, we’re here to help!
How We Can Help Your Hospitality Business Thrive
A successful hospitality business doesn’t run on guesswork. It needs a clear plan with objectives, goals, and timelines to make things happen. We’ll help you:
- Define your business objectives and key targets
- Create a step-by-step marketing strategy tailored to your venue
- Set realistic timelines so tasks get done on time
- Implement a content and promotions calendar to keep engagement high
- Measure results and adapt your strategy for ongoing success
Brand & Reputation Management – We’ll refine your brand image, improve online reviews and help you stand out in a crowded market.
Strategic Marketing – From social media to email campaigns and promotions, we’ll craft a marketing content plan that gets results.
Event Planning & Promotion – Whether it’s a grand opening, seasonal event, or regular live entertainment, we’ll help you create a buzz and boost revenue.
Customer Engagement & Loyalty – We’ll support you with building a loyal customer base with strategies that keep guests coming back.
Operational Support & Revenue Growth – We work with a reputable business partner to offer expert insights into pricing, menu planning and cost-saving strategies to maximise profitability.
With a structured plan in place, your marketing efforts will be focused, consistent, and effective, helping you stay ahead of the competition and drive real results.
Time for a Makeover?
Does your business need a fresh new look or just a little tender loving?
Whether it’s a full brand refresh, updated décor and a jig around or a new marketing approach, we’ll help you breathe new life into your café, pub, wedding venue or hotel. Sometimes, a few small changes can make a huge difference in attracting the right customers and boosting sales!
Why Choose Us?
With many years’ experience in hospitality marketing and event management, we understand the challenges of the industry. We bring creative ideas, strategic expertise and solutions to help your business attract more customers, increase revenue and build a strong brand presence.
What Our Customers Say
Rated 5.0 ★
EXCELLENT Based on 72 reviews Posted on Google Chef 28Trustindex verifies that the original source of the review is Google. I found debbie via Instagram She was very easy to work with and her husband tom builds websites as I was having issues with my website not pulling the correct info into Google etc Tom has done a amazing job building me a brand new website using my graphics and wording I can't recommend this husband and wife team enough Thanks again Simon SimonpollendinesprivatechefPosted on Google Donnie Trafford-StevensTrustindex verifies that the original source of the review is Google. I am super happy with my brand new website. Tom has exceeded my expectations and I can't stop looking at it! I highly recommend this wonderful company. Thank you so much...🩷Posted on Google JustineTrustindex verifies that the original source of the review is Google. I’m so happy with my new website…Tom has done an amazing job from start to finish. He really understood what I wanted and brought it all together beautifully. The whole process was smooth, and nothing was ever too much trouble. The end result looks professional, clean, and exactly right for my business. I’d highly recommend Tom to anyone looking for a website. Thank you again!Posted on Google Annie ButlerTrustindex verifies that the original source of the review is Google. I am now the proud owner of a brand new website thanks to Debbie & Tom. They both organised absolutely everything for me from arranging for a photographer to take new shots, arranging the location, helping me write the content and built it all super fast! I am absolutely over the moon that they have captured the essence of who I am and what my business is all about. I would highly recommend using Queen Bee & Co.Posted on Google Nicola AucklandTrustindex verifies that the original source of the review is Google. If you’ve never been to an In The Hive networking event, you’re missing out! These events are relaxed, focussed and full of people who genuinely want to help each other. There are no stuffy suits, no awkward conversations and you’ll never feel like you’re being sold to. You’ll meet friendly, like-minded business owners who are likely to become friends very quickly - and Debbie will be the first! She’s so warm and welcoming you’ll wish you came sooner. I couldn’t recommend these events enough. Nicola Auckland Nicola Auckland PhotographyPosted on Google Jayne CookeTrustindex verifies that the original source of the review is Google. Always a pleasure to deal with Debbie at queen bee…. Just updated my business postcards, she helped with the design and I’m So happy with the result … Jayne- Arabella hatsPosted on Google Betty BerthebaudTrustindex verifies that the original source of the review is Google. Thank you Queen Bee & Co for delivering such an outstanding workshop on business networking. Debbie is a highly experienced, warm, and charismatic facilitator who immediately created a safe and welcoming environment where everyone felt genuinely seen, heard, and valued. The session was engaging, practical, and expertly delivered. Our participants left with clear tools and simple exercises they could use straight away for networking, interviews, and professional introductions. Debbie’s approach was empowering and confidence-building, while remaining thoughtful and respectful of each individual’s background and experience. The feedback from the group was overwhelmingly positive. Many shared how supported they felt and how much clearer and more confident they now feel about presenting themselves. A truly impactful workshop combining professionalism, empathy, and real-world value. Highly recommended.Posted on Google Sheryl Monk - PattleTrustindex verifies that the original source of the review is Google. Lovely co -working day yesterday at the beautiful Grantham House. With a great bunch of female openers and arranged by the fabulous Queen Bee -Deborah Firmstone. A helpful presentation from Betty Berthebaud on the new AI -notebook( well new to us and lots to play around with. ) there was soup and toasties for lunch and lots of tea - and we all got stuff done until the delightful Michelle Wright arrived and distracted me into chat and cake! Thanks for your company everyone”.Posted on Google Louise LamingTrustindex verifies that the original source of the review is Google. I attended Debbie's recent networking event in Lincoln. It was a lovely dose of positivity & a timely reminder of the brilliance of women! Debbie is a very gifted communicator and manages to make everyone feel valued & welcome. An excellent range of businesses represented, superb upmarket venue and a well managed uplifting and valuable event.Posted on Google Wendy JacksonTrustindex verifies that the original source of the review is Google. I have been going to Debbie's business get togethers and events for quite a few years now. Debbie is such a beautiful lady that welcomes everyone with such warmth and friendliness. Which makes for a great event, as everyone is at ease and shares their wisdom in a comfortable environment.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get In Touch
or alternatively email deborah@queenbeeandco.co.uk.
